Guidelines
Please adhere to the guidelines to ensure a pleasant salon experience for all clients.
- No children or extra guests are allowed unless services are being provided.
- No eating or drinking.
- Please come with hair detangled & free of any residue from any previous protective style. There is an additional $25 fee if hair is not properly detangled and it must be detangled at Hair by Sonia before scheduled hair care services can be provided. If it is determined that your hair cannot be detangled within a reasonable amount of time, you will be asked to reschedule and will be charged a $25 booking fee due to the loss of an appointment opportunity for someone else.
- If it is determined that the appointment booked does not reflect your true hair length, payment for the correct length is due at the time of service. This can result in a higher cost for your appointment.
- Please make sure you book all services needed at the time of booking.
No-Show/No-Call Cancelation & Rescheduling Policy
Your appointments are very important at Hair by Sonia.
Your time is reserved especially for you. We understand that sometimes schedule adjustments are necessary. Therefore, we request at least a 24 hour notice for cancelation or rescheduling.
Our cancelation policy allows us the time to inform our STANDBY client(s) of any availability as well as keeps our schedule filled.
If there is less than 24 hours notice, there will be a $25 service fee.
No-Show/No-Call will be 100% for each appointment.
Hair by Sonia's policies are presented and provided in the best quality and tradition of excellent services for our established and future clientele.
Your appointment CANNOT be rescheduled until this fee is paid immediately.
Detangling Service Policy
Detangling service must be done PRIOR to coming to the salon. This service is not done at the salon by the client nor parent. There will be an additional $50 charge for any detangling services.
Braids Removal Policy
After taking down your hair from any braided hair style, shampoo your hair before receiving any services at Hair by Sonia.
Texture Release Application Policy
Shampoo your hair 24 hours prior to the texture release application service.
Payment Policy
- The payment policy has changed for 2022.
- CashApp payments are no longer accepted.
- Only cash is accepted for payment.
- Please come to the salon with the correct change if possible.
- You are not required to pay early; however, you are required to pay during or immediately after your service.
- If it is determined that the appointment booked does not reflect your true hair length, payment for the correct length is due at the time service.
Add-Ons
The following add-ons are optional depending on the service selected:
- Additional Fee: Squeeze-In Fee
- This is the additional fee for an appointment scheduled by the stylist on a day that is fully booked. If able to be squeezed in, an appointment will be made for an additional fee called the squeeze-in fee.
- Color: Double Process
- Change the color of your hair with two color services done in one visit.
- Color: Highlights
- Change the color of a few strands or streaks of your hair.
- Color: Permanent
- Change the color of your entire head of hair.
- With the use of hair color or lightener, foils, chunks, painting, or frosting technique will be used to achieve this service's style.
- Color: Semi/Demi or Rinse
- No lift direct deposit. Great for gray coverage & shine.
- Haircut: Full Haircut
- Change the style and shape of your hair completely.
- Haircut: Trim Ends
- Maintain the style and shape of your existing haircut as well as remove damage.
- Relaxer: Perimeter
- Nape area and edges will be relaxed.
- Treatment: Dandruff/Itchy Scalp
- Enjoy a therapeutic cleansing shampoo using ingredients that prevent itching and dry scalp followed by a deep penetrating mask. Your hair will be flake-free, incredibly soft, relieved from itchiness, and extra shiny!
- Treatment: Moisture & Hydration
- This treatment will have your hair moisturized, hydrated, stronger and extra shiny!
- Treatment: Olaplex
- Protect and strengthen your hair with the infamous Olaplex treatment for healthy, shiny, and polished hair.
- Treatment: Protein
- Anti-breakage treatment used after cleansing. Followed by a hydrating mask.
Hair Lengths
For reference, to help with determining your hair length, refer to the below image.
